Privacy Policy

Last Updated: May 24, 2026.

1. Introduction and Scope

Welcome to StakeMania (stakemania.co). Your privacy is of paramount importance to us. This Privacy Policy explains how StakeMania collects, uses, discloses, and protects your personal information when you access our services, play our games, or interact with our platform.

In Canada, our data handling practices are governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial legislation such as the Quebec Act respecting the protection of personal information in the private sector. By using StakeMania, you consent to the data practices described in this policy. If you do not agree with this policy, please discontinue use of our services immediately.

2. Information We Collect

To provide you with a premium gaming experience — whether you are chasing a "snipe" on a progressive jackpot like Mega Moolah or testing your "dangles" at the live dealer blackjack table — we must collect certain personal information. This information is categorized as follows:

2.1 Information You Provide Directly

  • Account Registration Details: When you create an account, we collect your name, date of birth (to ensure you are of legal age), email address, and residential address.
  • Communication Data: Records of your correspondence with our support team regarding account issues, bonus inquiries, or general feedback.
  • Financial Information: Details required to process your deposits and withdrawals, including Interac e-Transfer identifiers, banking details for iDebit or InstaDebit, and masked card information for Visa/Mastercard transactions.
  • Responsible Gambling Records: Information provided if you choose to set deposit limits or participate in self-exclusion programs.

2.2 Information Collected Automatically

  • Usage Data: Details of your interactions with our site, including game history, betting patterns, and session duration.
  • Technical Data: Your IP address, browser type, operating system, and device information. This helps us ensure our site functions perfectly on every device, whether you are playing from a desktop in Toronto or a mobile device in Vancouver.
  • Cookies and Tracking: We use cookies to enhance your user experience, remember your preferences (like your favorite hockey-themed slots), and track site performance.

3. How We Use Your Information

We use the information we collect to operate, maintain, and improve the StakeMania ecosystem. Specifically, we use your data to:

  • Process Transactions: Facilitate your deposits and withdrawals using your preferred methods, such as Interac e-Transfer, to ensure you can quickly turn your "loonies" and "toonies" into gameplay funds.
  • Ensure Compliance and Security: Verify your identity to prevent fraud, money laundering, and underage gambling, in accordance with the standards set by regulators like iGaming Ontario (AGCO) and other provincial bodies.
  • Personalize Experience: Recommend games based on your preferences, such as highlighting our latest releases or sports-themed games during the NHL season.
  • Customer Support: Provide efficient, bilingual (English/French) support to resolve your inquiries, whether you have a question about a "twofer" bonus offer or a technical glitch.
  • Responsible Gambling: Monitor for signs of problematic behavior and provide resources, including directing users to ConnexOntario or the Problem Gambling Helpline if necessary.

4. Legal Basis and Compliance

StakeMania operates with a commitment to transparency and legal integrity. We process your data based on:

  • Contractual Necessity: Processing is required to perform the service you requested (e.g, managing your account).
  • Legal Obligation: We are required by law to maintain records of transactions for anti-money laundering (AML) and "Know Your Customer" (KYC) requirements.
  • Legitimate Interests: We process data to improve our services and keep our platform secure, provided your rights do not override these interests.

5. Disclosure and Sharing of Information

We do not sell your personal information. However, we may share your data under the following circumstances:

  • Service Providers: We share data with third-party processors who handle payments (e.g, Interac, iDebit) or provide hosting and security services. These providers are contractually obligated to protect your information.
  • Legal Requirements: We may disclose your information to comply with valid legal processes, such as subpoenas or regulatory audits by bodies like iGaming Ontario, the BCLC, or AGLC.
  • Business Transfers: If StakeMania undergoes a merger or acquisition, your data may be transferred as part of that business transition.
  • Professional Advisers: We may share information with our legal, financial, or insurance advisors to protect our legitimate business interests.

6. International Data Transfers

While StakeMania is designed for Canadians, our servers and service providers may be located outside of your specific province or outside of Canada. By using our services, you acknowledge that your information may be transferred to and processed in jurisdictions that may have different data protection laws than your home province. We ensure that appropriate safeguards are in place to maintain the security of your data during these transfers.

7. Your Rights

Depending on your province of residence, you have specific rights regarding your personal information, including:

  • Right of Access: You can request a copy of the personal information we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete information.
  • Right to Erasure: You may request that we delete your data, subject to legal and regulatory retention requirements (e.g, we must retain transaction records for a set period).
  • Right to Withdraw Consent: Where we rely on your consent to process data, you can withdraw it at any time.

To exercise these rights, please contact us at [email protected].

8. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. This includes:

  • Encryption: All data transmitted to and from our site is encrypted using secure protocols.
  • Access Controls: Access to your personal information is restricted to authorized employees who require it to perform their duties.
  • Regular Audits: We perform periodic security assessments to ensure our systems remain robust.

While we take these measures seriously, no system is entirely impenetrable. We encourage you to use strong, unique passwords for your StakeMania account.

9. Responsible Gambling and Data

We are committed to fostering a safe environment. Data related to your gambling activity may be used to identify patterns of risk. In such cases, we may reach out to you, restrict account features, or refer you to professional services such as:

  • ConnexOntario: 1-866-531-2600.
  • Problem Gambling Helpline: 1-888-230-3506.
  • iGamingOntario Resource Portal: iGamblingOntario.ca.

Your interaction with these resources is treated with the highest degree of confidentiality.

10. Bonus and Marketing Communication

If you opt-in to our marketing communications — which may include news on the latest "bar down" promotions, match bonuses, or free spins — you have the right to opt-out at any time. In accordance with Ontario iGO guidelines, we ensure that bonus offers are not auto-applied; you must opt-in to receive them. You can manage your preferences through your account settings or by clicking the "unsubscribe" link in any marketing email.

11. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When you close your account, we may retain certain information to comply with legal obligations, prevent fraud, and assist with any potential regulatory inquiries.

12. Children’s Privacy

StakeMania is strictly for individuals who have reached the legal age of majority in their province of residence. We do not knowingly collect information from individuals under the age of 18 (or 19, depending on the province). If we discover that a minor has provided us with personal information, we will take immediate steps to delete that data.

13. Changes to this Privacy Policy

We may update this policy periodically to reflect changes in our practices or regulatory requirements. We will notify you of significant changes via email or through a notice on our website. Continued use of the platform after such changes signifies your acceptance of the updated policy.

14. Contact Us

If you have any questions, "chirps" about our processes, or concerns regarding your privacy, our team is here to help.

Email: [email protected].

For residents of Quebec, our support team is available to assist you in French. We are committed to addressing your concerns promptly to ensure you feel secure while enjoying your time on our platform.

Thank you for choosing StakeMania. We hope your experience is nothing short of a "beauty."

StakeMania responsible gaming