Privacy Policy

Last updated: May 25, 2026.

At StakeMania (stakemania.co), we reckon that privacy is paramount. Whether you are having a crack at the pokies, punting on the AFL or NRL, or chasing that elusive jackpot on a classic like Lightning Link, you deserve to know exactly how we handle your information. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth), alongside relevant state-level gambling regulations.

By using our services, you agree to the collection and use of information as described in this policy. No worries — we aim to be as transparent as a clear arvo in the Outback.

1. Information We Collect

To provide you with a ripper gaming experience, we need to collect certain information. This helps us verify who you are, secure your account, and tailor the best bonuses and offers to your preferences.

Personal Information

When you sign up and punt with us, we may collect:

  • Identity Data: Your full name, date of birth, and gender.
  • Contact Data: Your email address ([email protected]), residential address, and phone number.
  • Financial Data: Details related to your chosen payment methods, including bank account details for PayID, BSB and account numbers for bank transfers, and masked credit card information.
  • Transaction Data: Records of your deposits, withdrawals, and wagers across our sports and pokies library.
  • KYC (Know Your Customer) Data: Documentation required to verify your identity, such as copies of your driver’s licence, passport, or utility bills, as mandated by anti-money laundering regulations.

Technical and Usage Data

We automatically gather data when you use our platform, such as your IP address, browser type, device information, and how you interact with our pokies like Buffalo Grand or Dragon Link. This data helps us improve site performance and security.

2. How We Use Your Information

We don't just collect data to have heaps of it; we use it to enhance your experience. We process your data for the following purposes:

  • Account Management: Setting up and maintaining your AUD account.
  • Service Provision: Ensuring your favourite pokies (like Mega Moolah or 50 Lions) load quickly and that your bets on the Ashes or Melbourne Cup are processed correctly.
  • Verification: Confirming you are of legal gambling age and residing in an area where our services are permitted.
  • Customer Support: Responding to your queries sent to [email protected].
  • Marketing and Bonuses: Providing you with information on welcome bonuses, free spins on popular pokies, and other promotions tailored to your betting habits.
  • Compliance: Fulfilling our obligations under Australian law, including anti-money laundering (AML) and counter-terrorism financing (CTF) requirements.

3. Legal Basis for Processing

Under the Australian Privacy Act, we process your information because:

  1. It is necessary for the performance of our contract with you (providing the gaming service).
  2. It is required by law (e.g, verifying identity under state and federal gaming legislation).
  3. We have a legitimate interest in providing a safe and fair environment for all punters.

4. Disclosure of Information

We take the security of your data seriously and do not sell your personal information to third parties. However, we may share information with:

  • Service Providers: Trusted partners who assist us with payment processing (e.g, banks, crypto exchanges, POLi, Neosurf), identity verification services, and email marketing.
  • Regulatory Bodies: If required by the ACMA or state-specific gaming authorities, we may be legally obligated to disclose information regarding your account activity.
  • Legal Requirements: We may disclose information if required by law, such as in response to a court order or to comply with law enforcement agencies investigating potential fraud.

5. Security of Your Data

We employ industry-standard security measures to ensure your data stays safe. This includes encryption for all financial transactions and secure storage for your identity documents. Whether you are using PayID or a credit card, our systems are built to ensure your funds and data remain protected.

We store your data on secure servers. While no system is 100% immune to breaches, we regularly audit our security practices to ensure they meet the high standards expected by our Australian users.

6. Your Rights Regarding Your Data

As a user, you have specific rights concerning your personal information:

  • Access: You have the right to request a copy of the data we hold about you.
  • Correction: If you reckon your information is inaccurate, you can ask us to update it.
  • Erasure: You can request the deletion of your data, subject to our legal obligations to retain transaction history for audit purposes.
  • Opt-Out: You can opt-out of marketing emails at any time by contacting [email protected].

7. Responsible Gambling

We are committed to responsible gambling. We understand that while punting is a popular pastime in Australia, it must remain enjoyable. If you ever feel that your betting is becoming a problem, please know there is support available.

  • Gambling Help Online: 1800 858 858.
  • GambleAware: Resources for managing your betting habits.

We offer tools to assist you, such as setting deposit limits, cooling-off periods, and self-exclusion options. If you find yourself chasing losses on the pokies or betting more than you intended, we strongly encourage you to use these tools or contact our support team.

8. Data Retention

We keep your personal information only as long as necessary to fulfil the purposes for which it was collected or to comply with Australian regulatory requirements. For example, financial records must be kept for a period of seven years under certain Australian taxation and financial laws. Once the retention period expires, your data is securely destroyed or anonymised.

9. Cookies and Tracking

We use cookies to enhance your experience. These small text files help us remember your preferences, keep you logged in, and understand which games are your favourites. If you prefer, you can disable cookies through your browser settings, though this may impact your ability to use some of the site’s features.

10. International Transfers

While we are an Australia-focused platform, some of our service providers may be located outside of Australia. Where this is the case, we ensure that those providers adhere to standards of data protection that are equivalent to the Australian Privacy Principles.

11. Changes to This Privacy Policy

We may update this policy from time to time as our business evolves or as Australian privacy laws change. If we make significant changes, we will notify you via email or through an announcement on our website. We recommend that you check this page every so often to ensure you are across any updates.

12. Contacting Us

If you have any questions, concerns, or feedback about how we handle your data, or if you simply want to chat about your account, please get in touch with our team:

Email: [email protected].

Our support team is available during local hours to assist you with any issues. We take all privacy complaints seriously and aim to resolve them promptly. If you are not satisfied with how we handle your concern, you may contact the Office of the Australian Information Commissioner (OAIC).

13. A Final Word for Our Punters

At StakeMania, we are proud to offer a platform that celebrates the Australian love for a good punt. Whether you are spinning the reels on a classic like Book of Dead or waiting for the results of the Melbourne Cup, we are here to provide a safe, secure, and fun environment. Your privacy is a fundamental part of the trust we aim to build with every one of our punters. Thanks for choosing us for your gaming needs — we hope you have a ripper time on the site.

StakeMania responsible gaming